Post by rabia994 on Mar 9, 2024 0:33:57 GMT -5
The pandemic increased the implementation of remote work and the use of technology in practically all company processes, causing the employee's digital experience to become more relevant and even today represents a large part of the comprehensive experience within the companies. companies. But as wonderful as technology is, its use and implementation does not always start out as a fairy tale. A clear example was the hasty implementation of teleworking caused by the pandemic and which represented an enormous challenge for the Human Resources areas, who had to continue normal personnel management, ensure that all processes could be executed effectively through virtual environments. and without neglecting business objectives. Below we will identify the benefits, but also the challenges of the digital employee experience and how HR can reinforce it in pursuit of the organization's success. What is the collaborator's digital experience? What was previously simply known as Employee Experience (EX), considering everything that an employee learns, does, sees and feels at each stage of their life cycle in a company, has acquired another dimension with the excessive incorporation of technology.
The Digital Employee Experience or Digital Employee Experience (DEX) is the effectiveness with which employees interact with the technology available in their jobs, as a tool that allows them to be committed, competent and productive. The DEX includes the interaction with technology to fulfill purposes such as: Workflow and productivity Communication and collaboration Learning HR Systems What is the impact of the use of technology at work? Regardless of the position, sector or position held within an orga America Cell Phone Number List nization, we are all used to having technology that facilitates various processes in our personal lives, so we hope that it will be just as easy to use these tools at work. . Like the User Experience (UX), in the Digital Collaborator Experience if employees find it difficult, not very useful or uncomfortable to use technological tools, it can have an impact on their performance and even their relationship with the organization. What challenges do HR areas face in securing DEX? Implementing an optimal Digital Employee Experience is not an easy process, however, being aware of the obstacles involved can help HR departments prepare for it. Some of the challenges of managing an organization's DEX include: Acceptance: Both on the part of managers, whose conviction is necessary to approve budgets, and on the part of collaborators who, regardless of their technological knowledge, will have to learn to implement it in their work and do so with sufficient efficiency to facilitate the processes.
Cost: Although with the pandemic many companies quickly decided to move as many operations as possible to virtual environments, a great employee digital experience requires investing in adequate digital infrastructure, that is, acquiring sufficient and convenient software and hardware. To obtain the necessary budget and resources, you must justify how the initial investment will translate into short- and long-term benefits. Build an appropriate technological pillar: You must select the right technology that supports both employees and the organization's objectives. Change management: Not only will employees have to be trained, but work flows and business processes and even the mindset of leaders will have to be modified. This transformation will require careful planning and adaptability. Why invest in the digital experience of employees? Because digitalization empowers and optimizes the work of collaborators, processes and the companies themselves, simplifying tasks and making them more productive. Among its benefits are: Perform tasks remotely Improve employee experience and retention Improve customer experience Increase productivity, agility.
The Digital Employee Experience or Digital Employee Experience (DEX) is the effectiveness with which employees interact with the technology available in their jobs, as a tool that allows them to be committed, competent and productive. The DEX includes the interaction with technology to fulfill purposes such as: Workflow and productivity Communication and collaboration Learning HR Systems What is the impact of the use of technology at work? Regardless of the position, sector or position held within an orga America Cell Phone Number List nization, we are all used to having technology that facilitates various processes in our personal lives, so we hope that it will be just as easy to use these tools at work. . Like the User Experience (UX), in the Digital Collaborator Experience if employees find it difficult, not very useful or uncomfortable to use technological tools, it can have an impact on their performance and even their relationship with the organization. What challenges do HR areas face in securing DEX? Implementing an optimal Digital Employee Experience is not an easy process, however, being aware of the obstacles involved can help HR departments prepare for it. Some of the challenges of managing an organization's DEX include: Acceptance: Both on the part of managers, whose conviction is necessary to approve budgets, and on the part of collaborators who, regardless of their technological knowledge, will have to learn to implement it in their work and do so with sufficient efficiency to facilitate the processes.
Cost: Although with the pandemic many companies quickly decided to move as many operations as possible to virtual environments, a great employee digital experience requires investing in adequate digital infrastructure, that is, acquiring sufficient and convenient software and hardware. To obtain the necessary budget and resources, you must justify how the initial investment will translate into short- and long-term benefits. Build an appropriate technological pillar: You must select the right technology that supports both employees and the organization's objectives. Change management: Not only will employees have to be trained, but work flows and business processes and even the mindset of leaders will have to be modified. This transformation will require careful planning and adaptability. Why invest in the digital experience of employees? Because digitalization empowers and optimizes the work of collaborators, processes and the companies themselves, simplifying tasks and making them more productive. Among its benefits are: Perform tasks remotely Improve employee experience and retention Improve customer experience Increase productivity, agility.